Warranty Information
DIRECTO CON THANE USA - GARANTÍA LIMITADA DE 1 AÑO
The product you have purchased from Thane USA Inc is warranted against defects in materials and workmanship under normal use and service to the original owner for one (1) year from date of original purchase (“Warranty Period”). Should the product prove defective during the Warranty Period, you must email our Customer Service Department at thaneusa-warranty@thanedirect.com. Do not return the defective part or unit unless instructed to do so after contacting us. Under this limited warranty, Thane USA Inc will replace any parts found to be defective due to a manufacturer’s defect. A shipping and processing charge will apply to any replacement undertaken by Thane USA Inc . This limited warranty is not transferable, extends only to personal use and does not apply to use of any product in a manner for which it was not designed or intended, or in a manner inconsistent with directions in the user’s manual or other instructions supplied with the product. After the expiration of this limited warranty, the cost of parts will be the responsibility of the original purchaser.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Thane USA Inc OR ITS AFFILIATED COMPANIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE, MISUSE, INABILITY TO USE OR PERFORMANCE OF THE PRODUCT, OR ANY PRODUCT DEFECT, INCLUDING ANY ECONOMIC LOSS, PROPERTY DAMAGE, LOST PROFITS, LOSS OF ENJOYMENT OR USE, COSTS OF INSTALLATION OR REMOVAL, OR OTHER CONSEQUENTIAL
DAMAGES OF WHATEVER NATURE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY GRANTED BY Thane USA Inc AND SHALL BE IN LIEU OF AND EXCLUSIVE OF ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
THIS WARRANTY DOES NOT APPLY TO THE FOLLOWING:
1. Accident, misuse, abuse or neglect.
2. Improper or inadequate assembly or maintenance.
3. Unauthorized modification or commercial use.
4. Improper packaging in return transit.
5. Normal wear and tear.
6. Unsupervised use by children under 18 years of age.
TO OBTAIN WARRANTY SERVICE: The original purchaser should contact our customer care representatives via e-mail at thaneusa-warranty@thanedirect.com. Depending on the extent of the service required, the original purchaser shall have the obligation and responsibility to:
• Pay for all service and parts not covered by this limited warranty; and
• Pay the applicable shipping and processing fee as specified by our customer care representatives.
• If you are instructed to return the product (a) carefully package the product using adequate padding material to prevent damage during transit – the original packaging is ideal for this purpose; (b) include your proof of purchase, which includes the date of purchase; and (c) send to the address designated by our customer care representatives via USPS or carrier of your choice.
FOR ALL INQUIRES, PLEASE CONTACT CUSTOMER SERVICE FOR WARRANTY CLAIMS VIA E-MAIL AT thaneusa-warranty@thanedirect.com. Thane USA Inc is not responsible for any uninsured items lost in transit or costs incurred by the customer to return the product.
El producto que compraste de Thane USA Inc está garantizado contra defectos de materiales y mano de obra en condiciones normales de uso y servicio al propietario original durante un (1) año a partir de la fecha de compra original (“Período de Garantía”). Si el producto resultara defectuoso durante el Periodo de Garantía, deberás enviar un correo electrónico a nuestro Departamento de Atención al Cliente a thaneusa-warranty@thanedirect.com. No devuelvas la pieza o unidad defectuosa a menos que te lo indiquen luego de contactarnos. Bajo esta garantía limitada, Thane USA Inc reemplazará cualquier pieza que se encuentre defectuosa debido a un defecto del fabricante. Se aplicará un cargo de envío y procesamiento a cualquier reemplazo realizado por Thane USA Inc . Esta garantía limitada no es transferible, se extiende sólo al uso personal y no se aplica al uso de cualquier producto de una manera para la que no fue diseñado o destinado, o de una manera incompatible con las instrucciones del manual del usuario u otras instrucciones suministradas con el producto. Tras la expiración de esta garantía limitada, el costo de las piezas será responsabilidad del comprador original.
EXCEPTO LO DISPUESTO EN ESTA GARANTÍA Y EN LA MEDIDA EN QUE LO PERMITA LA LEY, EN NINGÚN CASO Thane USA Inc. O SUS EMPRESAS AFILIADAS SERÁN RESPONSABLES DE DAÑOS INDIRECTOS, INCIDENTALES, ESPECIALES O RESULTANTES DERIVADOS O RELACIONADOS CON EL USO, MAL USO, INCAPACIDAD DE USO O RENDIMIENTO DEL PRODUCTO, O CUALQUIER DEFECTO DEL PRODUCTO, INCLUYENDO CUALQUIER PÉRDIDA ECONÓMICA, DAÑOS A LA PROPIEDAD, PÉRDIDA DE BENEFICIOS, PÉRDIDA DE DISFRUTE O USO, COSTOS DE INSTALACIÓN O REMOCIÓN, U OTROS DAÑOS RESULTANTES.
DAÑOS DE CUALQUIER NATURALEZA. ALGUNOS ESTADOS NO PERMITEN LA EXCLUSIÓN O LIMITACIÓN DE DAÑOS INCIDENTALES O RESULTANTES. EN CONSECUENCIA, ES POSIBLE QUE LAS LIMITACIONES ANTERIORES NO SE APLIQUEN EN TU CASO.
EN LA MEDIDA EN QUE LO PERMITA LA LEY, ESTA GARANTÍA LIMITADA ES LA GARANTÍA EXCLUSIVA OTORGADA POR Thane USA Inc Y SERÁ EN LUGAR DE Y EXCLUSIVA DE CUALQUIER OTRA GARANTÍA, YA SEA EXPRESA O IMPLÍCITA, INCLUYENDO SIN LIMITACIÓN CUALQUIER GARANTÍA DE COMERCIABILIDAD O IDONEIDAD PARA UN PROPÓSITO PARTICULAR, ESTATUTARIA O DE OTRO TIPO. ESTA GARANTÍA LIMITADA TE OTORGA DERECHOS LEGALES ESPECÍFICOS. TAMBIÉN PUEDES TENER OTROS DERECHOS, QUE VARÍAN DE UN ESTADO A OTRO.
ESTA GARANTÍA NO SE APLICA A LO SIGUIENTE:
1. Accidente, mal uso, abuso o negligencia.
2. Montaje o mantenimiento incorrecto o inadecuado.
3. Modificación no autorizada o uso comercial.
4. Embalaje inadecuado en tránsito de retorno.
5. Desgaste normal.
6. Uso no supervisado por niños menores de 18 años.
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THANE DIRECT USA – 1 YEAR LIMITED WARRANTY
The product you have purchased from Thane USA Inc is warranted against defects in materials and workmanship under normal use and service to the original owner for one (1) year from date of original purchase (“Warranty Period”). Should the product prove defective during the Warranty Period, you must email our Customer Service Department at thaneusa-warranty@thanedirect.com. Do not return the defective part or unit unless instructed to do so after contacting us. Under this limited warranty, Thane USA Inc will replace any parts found to be defective due to a manufacturer’s defect. A shipping and processing charge will apply to any replacement undertaken by Thane USA Inc . This limited warranty is not transferable, extends only to personal use and does not apply to use of any product in a manner for which it was not designed or intended, or in a manner inconsistent with directions in the user’s manual or other instructions supplied with the product. After the expiration of this limited warranty, the cost of parts will be the responsibility of the original purchaser.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Thane USA Inc OR ITS AFFILIATED COMPANIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE, MISUSE, INABILITY TO USE OR PERFORMANCE OF THE PRODUCT, OR ANY PRODUCT DEFECT, INCLUDING ANY ECONOMIC LOSS, PROPERTY DAMAGE, LOST PROFITS, LOSS OF ENJOYMENT OR USE, COSTS OF INSTALLATION OR REMOVAL, OR OTHER CONSEQUENTIAL
DAMAGES OF WHATEVER NATURE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY GRANTED BY Thane USA Inc AND SHALL BE IN LIEU OF AND EXCLUSIVE OF ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
THIS WARRANTY DOES NOT APPLY TO THE FOLLOWING:
1. Accident, misuse, abuse or neglect.
2. Improper or inadequate assembly or maintenance.
3. Unauthorized modification or commercial use.
4. Improper packaging in return transit.
5. Normal wear and tear.
6. Unsupervised use by children under 18 years of age.
TO OBTAIN WARRANTY SERVICE: The original purchaser should contact our customer care representatives via e-mail at thaneusa-warranty@thanedirect.com. Depending on the extent of the service required, the original purchaser shall have the obligation and responsibility to:
• Pay for all service and parts not covered by this limited warranty; and
• Pay the applicable shipping and processing fee as specified by our customer care representatives.
• If you are instructed to return the product (a) carefully package the product using adequate padding material to prevent damage during transit – the original packaging is ideal for this purpose; (b) include your proof of purchase, which includes the date of purchase; and (c) send to the address designated by our customer care representatives via USPS or carrier of your choice.
FOR ALL INQUIRES, PLEASE CONTACT CUSTOMER SERVICE FOR WARRANTY CLAIMS VIA E-MAIL AT thaneusa-warranty@thanedirect.com. Thane USA Inc is not responsible for any uninsured items lost in transit or costs incurred by the customer to return the product.